Pittsburgh-based InventHelp is submitting this idea, the I.V.D., to companies for their consideration and potential feedback.
(PRWeb July 30, 2016)
Read the full story at http://www.prweb.com/releases/InventHelp-Inventions/IVD/prweb13567996.htm
Tag: for…’
Brandon Hall Group’s Excellence in Technology Awards Now Open for…
The Awards Honor Advancements in Technologies That Enable Innovation and Improvement in Human Capital Management
(PRWeb June 04, 2016)
Read the full story at http://www.prweb.com/releases/2016/05/prweb13416840.htm
6 ways to put an end to the ‘press 1 for…’ customer experience
Human beings have a love-hate relationship with automation. Some of the time we love it, and the rest of the time we absolutely hate it — without much daylight in between. We love DVRs, learning thermostats, and Dollar Shave Club. We hate subscriptions we don’t want, memberships we don’t use, and meaningless auto-reply emails. But if you’re looking for our most hated automated thing in the universe, that’s easy. It’s the Interactive Voice Response (IVR) system, better known as a phone tree. The biggest reason we detest them is that we typically reach them when are already frustrated, worried, or…
This story continues at The Next Web